Jun 29 2009
So You Need to Designate a Spokesperson…
If you’re reading this blog, hopefully you’ve realized the importance of the PR Coordinator’s role in your Section or Branch. And maybe you’ve even developed a media protocol that helps your PR Coordinator coordinate the Section or Branch’s contact with the media.
But now that you have the infrastructure in place to work with the media, what do you do when you’re actually contacted by a reporter who needs a spokesperson from your Section or Branch? Good question!
You’ll want to carefully choose someone within your Section or Branch since they’ll be speaking on its behalf. The Section president is a good choice, but the president doesn’t have to be your only option. (And, if you’ve attended a PR University workshop, hopefully you’ve realized the importance of having more than one designated spokesperson!) Perhaps a reporter is calling to talk about your local Report Card. In that case, the chair of your local Report Card Committee would be an excellent spokesperson.
Below are some tips for choosing a spokesperson:
Do not choose a spokesperson who:
- Is uncomfortable publicly commenting on the particular issue with which you are dealing.
- Is not permitted by their employer to give media interviews, even when representing the Section or Branch.
- Has an unpredictable schedule or who is often unreachable due to travel or other work/personal commitments. Reporters are often on tight deadlines and responding to a reporter the day after they call may be too late.
Do choose a spokesperson who:
- Is a high-ranking volunteer within the Section or Branch (Section President, chair of the local Report Card Committee, etc.)
- Is able to easily and clearly explain technical issues to non-technical audiences.
Have you served as a spokesperson for your Section or Branch? Do you have any more tips to add to our list?
Karen Albers
Manager, State Public Relations
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